Azerbaijan
- Child helpline
- 116111. Free, confidential and open 24 hours for any child up to 18. The service has been a Child Helpline International member since 2013.
- Police
- 102. The Ministry of Internal Affairs lists it as its call centre.
Country guides
Child protection law, country by country
An international school answers to its home inspector and to the law of the country it stands in. Each guide gathers the local facts a DSL needs first, and links to the primary source for each one.
Central Asia and the Caucasus
Georgia
- Child hotline
- 111. UNICEF Georgia reported on 27 April 2020 that this line is free from Georgia, open 24/7 and run by the Agency for State Care and Assistance for the Victims of Human Trafficking. It also takes calls about violence against children. This guide found no newer source, so confirm the number is current.
- Emergency number
- 112. The official 112 site says this is the single emergency number of Georgia. Its call-takers work 24/7 and pass calls to the police, the fire and rescue service and the emergency medical service.
Kazakhstan
- Child helpline
- 150. Child Helpline International lists it as anonymous and open every day, all day. The listing dates from 2022, so check the number is current.
- Contact centre
- 111, free and open around the clock. It covers family, women's and children's rights and passes calls on to emergency, police, medical and legal services.
Kyrgyzstan
- Child helpline
- 111. The Ministry of Labour, Social Security and Migration shows it as the children's helpline. Check the hours with the ministry.
- Emergency number
- 112, the unified dispatch service shown on the Ministry of Emergency Situations website.
Uzbekistan
- Child violence hotline
- 1246, run by the National Agency for Social Protection. It launched in July 2026 on a trial basis, so check it is live. The agency's official site also lists 1146 for domestic violence and abuse.
- Main child protection law
- Law on the Protection of Children from All Forms of Violence (14 November 2024, No ZRU-996), in force since 15 May 2025.
Middle East
Bahrain
- Child helpline
- 998 (free). Run by the Child Protection Centre at the Ministry of Social Development.
- Emergency number
- 999 (police rescue, ambulance, civil defence).
Kuwait
- Child helpline
- 147, listed by Child Helpline International
- Police and emergencies
- 112
Oman
- Child protection hotline
- 1100, run by the Ministry of Social Development. UNICEF Oman also lists 1555 to report an incident.
- Emergency number
- 9999 for police, ambulance and fire
Qatar
- Child helpline
- 919 (Aman hotline for women and children, free, open 24 hours, Arabic and English)
- Emergency number
- 999 (police, fire and medical emergencies, open 24 hours)
Saudi Arabia
- Child helpline
- 116111 (Child Support Line). Free, in Arabic and English. Listed hours: 7am to 11pm every day.
- Family abuse reporting line
- 1919 (Domestic Violence Reporting Center, Ministry of Human Resources and Social Development). Toll free, with advice around the clock.
United Arab Emirates
- Child abuse reporting line
- 116111 (Ministry of Interior Child Protection Centre). Also the Hemayati app and the Centre website
- Police emergency
- 999 (ambulance 998)
North Africa
Egypt
- Child helpline
- 16000 (run by the National Council for Childhood and Motherhood, open 24 hours, Arabic)
- Child protection law
- Child Law No. 12 of 1996, amended in 2008 (Law No. 126) and later. Law No. 186 of 2023 is the latest amendment in the State Information Service summary
Sub-Saharan Africa
Ghana
- Emergency number
- 112, the national emergency number. The National Communications Authority says calls are free, even with no airtime.
- Reporting helpline
- Helpline of Hope: 0800 800 800 and 0800 900 900. The Ministry of Gender, Children and Social Protection launched it in December 2017 for complaints that include child abuse, defilement and forced marriage. A ministry statement of October 2026 lists the same two numbers. Call to confirm.
Kenya
- Child helpline
- 116. Child Helpline International lists Childline Kenya as free and open every day, all day, and names English as its service language. The listing has no date, so check the number is current.
- Police emergency line
- 999, 112 or 911. The National Police Service customer charter gives all three as its hotline.
Nigeria
- Child helpline
- 0808-0551-376 (HDI Nigeria Child Helpline). Child Helpline International lists it as open every day, all day, by phone, in English. The listing has no date, so test the number.
- Emergency number
- 112, approved by the National Economic Council as the national emergency number. A State House report of 9 July 2026 says the plan to adopt it nationally was still being finalised, so check that it reaches responders from your campus.
South Africa
- Child helpline
- 116, run by Childline South Africa. Child Helpline International lists it as open every day, all hours, by phone and web chat. Check the number is current before you print it.
- Police and emergency numbers
- 10111 for the police or any emergency, and 10177 for medical assistance. 112 works from a mobile phone.
East Asia
China
- Police emergency
- 110 (ambulance 120, fire 119)
- Child protection law
- Law on the Protection of Minors (revised 2020, amended 2024, in force since 1 June 2021)
Hong Kong
- Police emergency
- 999 (Police Emergency Call Centre)
- Social services hotline
- Social Welfare Department hotline 2343 2255, open 24 hours. Outside office hours a social work outreach team takes child abuse calls
Japan
- Child abuse reporting line
- 189 (nationwide, connects to the nearest child guidance centre; some internet phones cannot connect)
- Children's helpline
- Childline Japan, 0120-99-7777, for under-18s. Child Helpline International lists hours of 4pm to 9pm daily, in Japanese and English
South Korea
- School licensing
- The superintendent of education of the city or province authorises foreigners' schools (Article 6 of the regulations). The same office approves school-level foreign institutions in free economic zones and on Jeju.
- Main child protection law
- Act on Special Cases Concerning the Punishment of Child Abuse Crimes (2014), last amended 19 May 2026.
Taiwan
- Police
- 110. The National Police Agency lists it as its emergency hotline.
- Protection hotline
- 113, the Women and Children Protection Hotline. The National Police Agency says trained police staff it 24 hours a day and can give crisis help and information on shelters, legal advocacy and counselling.
Southeast Asia
Cambodia
- Child helpline
- 1280. Free, open around the clock, for children and youth up to 25. Khmer is the listed language.
- Police and ambulance
- Police 117, fire 118, ambulance 119, as listed in UK government travel advice.
Indonesia
- Child violence reporting line
- SAPA 129, run by the women and child protection ministry (KemenPPPA). Call 129 or WhatsApp 08111-129-129. Anyone can report, including people who are not the victim.
- Child helpline
- TePSA, 1500-771, run by the Ministry of Social Affairs. Child Helpline International lists it as open every day, all day, in Indonesian. That listing was last edited in May 2022 and its call link points to a different number, so confirm 1500-771 with the ministry.
Malaysia
- Child abuse reporting line
- 15999 (Talian Kasih), open 24 hours. The government page says the women, family and community development ministry set it up and the Department of Social Welfare runs it. WhatsApp: 019-261 5999.
- Police and emergency
- 999 (NG MERS 999). The government page lists the Royal Malaysia Police among the agencies the line connects.
Philippines
- Child protection reporting line
- 1383, the MAKABATA Helpline run by the Council for the Welfare of Children. Executive Order 79 (6 December 2024) makes it the central reporting system for children who need special protection and sets service 24 hours a day, seven days a week.
- Child helpline
- 163, Bantay Bata 163. Child Helpline International lists it as open every day, 7am to 7pm, in Filipino and English. The listing shows no date, so check the number is current.
Singapore
- Child abuse reporting line
- 1800-777-0000, the National Anti-Violence and Sexual Harassment Helpline (NAVH). The Ministry of Social and Family Development (MSF) names it for reporting suspected child abuse and has an online form. Airtime charges apply to mobile calls.
- Police emergency
- 999. SMS 70999 if it is not safe to talk.
Thailand
- Child helpline
- SaiDek 1387, run by the Childline Thailand Foundation for children under 18. Child Helpline International describes it as a free 24/7 helpline.
- Government helpline
- 1300, the national helpline of the Ministry of Social Development and Human Security. UNICEF's 2022 Disrupting Harm report describes it as a 24-hour line that takes reports of violence, abuse, sexual exploitation and trafficking.
Vietnam
- Child helpline
- 111, the National Child Protection Hotline. Its official site says calls are free and the line runs around the clock. Child Helpline International lists phone, SMS and webchat, in Vietnamese.
- Police and emergency numbers
- Police 113, fire 114, ambulance 115. The UK government says these lines operate in Vietnamese only.
South Asia
India
- Child helpline
- 1098, toll free. The Ministry of Women and Child Development lists it as the Child Helpline number. The Ministry of Education's 2021 guidelines describe a 24-hour service that children, or adults on their behalf, can call.
- Emergency number
- 112, listed as the national emergency response number in the Ministry of Education's school safety guidelines (2021). Check it is current.
Pakistan
- Child helpline
- 1098, the Madadgaar National Helpline, run by Lawyers for Human Rights and Legal Aid. Child Helpline International names it as a member. Check its hours before you rely on it.
- Police emergency
- 15. Islamabad Police list it as their emergency number, as do Lahore and Karachi police.
Europe
Belgium
- Child helpline (Dutch)
- 102 (Awel). Free and anonymous, for children and young people, in Dutch. Calls daily from 16:00 to 22:00, and from 14:00 on Wednesdays, but not on Sundays or public holidays.
- Child helpline (French)
- 103 (Ecoute 103). A free call and chat line, open every day from 10:00 to 24:00, in French.
France
- Child helpline
- 119 (Allô Enfance en Danger). Child Helpline International lists it as open every day, around the clock, in French. The government public service site says calls are free and anyone worried about a child can call.
- Emergency numbers
- 112 for any emergency, free and open 24 hours. 17 for the police. 114 by text message if you cannot speak by phone.
Germany
- Child helpline
- 116 111 (Nummer gegen Kummer, Kinder- und Jugendtelefon). Free, in German, Monday to Saturday 14:00 to 20:00.
- Emergency numbers
- 110 for the police. 112 for an ambulance or the fire service. Both are open around the clock.
Italy
- Child helpline
- 19696 (Telefono Azzurro). Child Helpline International lists it as open 24 hours a day, every day, in Italian.
- Child emergency line
- 114. A free line promoted by the Department for Family Policies, open 24 hours a day, every day. The government page calls it multilingual.
Netherlands
- Child helpline
- 0800-0432 (De Kindertelefoon). Free and anonymous, open every day from 11:00 to 21:00, by phone and chat.
- Emergency number
- 112. It is toll-free and works in all EU member states. The police number for non-urgent matters is 0900-8844.
Portugal
- Child helpline
- 116 111 (SOS Criança e Jovem). Child Helpline International lists phone, WhatsApp, chat and email, in Portuguese and English, Monday to Friday, 9am to 9pm.
- Emergency number
- 112. Portugal uses it as its only national emergency number.
Spain
- Child helpline
- 116 111 and 900 20 20 10 (ANAR). Child Helpline International lists the service as free, confidential, in Spanish and open 24 hours, every day.
- Emergency numbers
- 112 for any emergency, including a child in immediate danger. The Guardia Civil also answers 062, 24 hours a day, every day of the year.
Switzerland
- Child helpline
- 147 (Pro Juventute). Free, confidential and open every day around the clock, in German, French and Italian.
- Emergency numbers
- 112 reaches the police emergency control centre. Police 117, ambulance 144, fire service 118.
Turkey
- Emergency number
- 112 (national emergency call centre)
- Social support line
- ALO 183, free and open 24 hours, listed by the Ministry of Family and Social Services. No child-only helpline confirmed
Latin America
Brazil
- National reporting line
- Disque 100, the national human rights line, takes reports about children. It is free from any phone in Brazil and open every day, around the clock.
- Emergency numbers
- 190 for police (Polícia Militar), 192 for an ambulance (SAMU), 193 for the fire brigade (Bombeiros).
Mexico
- Emergency numbers
- 911 for a child in immediate danger. 089 takes anonymous crime reports, open 24 hours. UNICEF Mexico lists both.
- Main child protection law
- General Law on the Rights of Children and Adolescents (LGDNNA), published 4 December 2014 and amended since, including in 2021.